Lifetime Warranty Policy
At Vdore Jewelers, we believe a wedding band should last a lifetime — just like the commitment it represents. That’s why every Vdore ring is backed by our Lifetime Warranty, designed to give you complete confidence in your purchase.
What Our Lifetime Warranty Covers
Our comprehensive lifetime warranty protects your ring against manufacturing defects, structural issues, and accidental damage for as long as you own the ring. If your ring ever experiences problems related to craftsmanship or everyday wear, we will repair or replace it.
Manufacturing defects or workmanship issues
Structural damage affecting the integrity of the ring
Cracking, separation, or abnormal wear under normal use
Simple, Hassle-Free Process
We’ve designed our warranty process to be fast and straightforward:
Contact Us
Reach out to our support team with your order number and a brief description of the issue.
Ship Your Ring
Send your ring to us using our warranty instructions.
Repair or Replace
Our team will inspect the ring and repair or replace it as needed. A flat $10 shipping fee applies per warranty claim.
Additional Notes
Warranty coverage applies for as long as the original owner keeps the ring.
Normal cosmetic wear such as minor scratches may occur with daily use and does not affect structural performance.
Rings showing intentional damage, severe misuse, or unauthorized modifications may not qualify for warranty service.
If you ever need assistance, our team is here to help. Your satisfaction — and the quality of your ring — will always be our top priority.